Shipping policy

Thank you for shopping with Hill City Threadz!

We work hard to ensure every order is processed and shipped as quickly as possible. Because many of our products are made to order or produced in small batches, please allow up to 3 weeks for your order to arrive.

Processing & Shipping Times

Orders are typically processed within 3–7 business days.
Once shipped, delivery times may vary based on your location and the shipping carrier.
Please allow up to 3 weeks from the date of purchase for your order to be delivered.

Order Tracking

If tracking information is available for your order, it will be provided via email once your package has shipped.

Delays

While we strive to meet our estimated delivery times, occasional delays may occur due to high order volume, weather conditions, holidays, or carrier-related issues. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Hill City Threadz is not responsible for delays or lost packages resulting from incorrect shipping information provided by the customer.